oris Casino & Sportsbook Data Care
This page describes what we collect when you use oris and how we keep that data protected. When you open an account on oris, deposit via DANA or e-wallet, or withdraw funds to your bank account, we gather personal information. We use this data to verify your identity, process payments, prevent fraud, and comply with regulations in supported jurisdictions.
We at oris take privacy seriously. Your password is encrypted and never visible to our staff. Your ID documents, submitted during KYC verification, are stored securely and accessed only by our compliance team. We do not sell your data to third parties. This policy explains what information we collect, how we use it, and what rights you have.
Our servers may be located outside your jurisdiction, but we apply the same data-protection standards globally. We comply with data-protection regulations where they apply and work with payment processors who meet industry security standards.
What Data We Collect on oris
When you register on oris, we ask for your email address, full legal name, date of birth, and phone number. We use this information to create your account and verify your identity. We also collect your IP address automatically when you log in—this helps us detect unusual access patterns and secure your account.
During KYC verification, we request a government-issued ID photo (national ID, passport, or driver's license) and a selfie holding your ID. We store these documents encrypted on our servers. Our compliance team reviews them to confirm your identity. We keep these documents for as long as your account is active and for a period afterward to comply with record-keeping obligations.
When you make a deposit or withdrawal on oris, we record the transaction—including the date, time, amount, payment method, and outcome. If you fund via DANA, e-wallet, mobile banking, or a bank transfer to local payment, online payment, e-wallet, or mobile banking, that transaction data is shared with the payment processor. We do not store your payment card details or full bank account numbers—payment processors handle those securely on their systems.
We collect information about your gameplay on oris: which games you play, how long you play, your bets, and your results. This data helps us understand user behavior, detect fraud, and improve our platform. Your game history is stored in your account and visible to you anytime.
Cookies and Device Data
We use cookies on oris to remember your login session and language preference. Cookies are small files stored on your device. They expire after a set period (typically 30 days) or when you log out. You can disable cookies in your browser settings, though this may affect some oris features.
On our Android APK or iOS browser version, we may collect device identifiers and operating-system information to ensure compatibility and track app performance. We use this data internally to optimize the oris experience. We do not share device identifiers with advertisers or third parties.
How We Use and Protect Your Data
Data Use on oris
We use your data for several purposes. First, we verify your identity through KYC to comply with anti-money-laundering (AML) regulations and prevent fraud. Second, we process your deposits and withdrawals—this requires sharing essential information with payment processors. Third, we monitor account activity to detect suspicious behavior and prevent unauthorized access. Fourth, we analyze gameplay data to improve our games and platform.
We may contact you via email or phone if we detect unusual activity on your account, if your KYC verification is incomplete, or if we need additional information for compliance. We use your contact information only for oris-related matters. We do not use it for marketing unless you opt in.
Our support team accesses your account data only to resolve your issues—for example, if you report a failed withdrawal or forgotten password. We log these accesses to maintain security and accountability.
Data Protection Measures
We protect your data using industry-standard encryption (HTTPS for all traffic, AES-256 for stored data). Your password is hashed and salted—we cannot recover it even if our servers are compromised. Your KYC documents are encrypted separately and accessible only by authorized compliance staff.
Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We employ multi-factor authentication for internal staff access. However, no security system is perfect—if you believe your account has been compromised, contact our support team immediately to reset your password and review account activity.
- Encryption
- The process of converting data into unreadable code using a key. We encrypt data in transit (HTTPS) and at rest on our servers to prevent unauthorized access.
- KYC documents
- Government ID photos you submit to verify your identity. We store these securely and access them only for compliance purposes.
- Data retention
- How long we keep your information. We retain active account data while you have an oris account and for a period after closure to comply with regulations.
- Third-party processor
- A service provider (such as a payment gateway) that we share data with to provide our services. We choose processors who meet security standards.
Third-Party Data Sharing
We share your data with third parties only when necessary. Payment processors (DANA, e-wallet, mobile banking, local payment, etc.) receive payment information to process your deposits and withdrawals. These processors are contractually bound to protect your data. We do not sell your data to marketers or data brokers.
We may share data with regulatory authorities if required by law or court order. For example, if a government agency investigates money laundering, we may provide transaction records. We will attempt to notify you of such requests unless legally prohibited.
Your Rights Regarding Data on oris
You have the right to access your data on oris anytime through your account dashboard. You can view your personal information, transaction history, and game activity. You can update your email or phone number in Account Settings.
You can request deletion of your account and associated data by contacting our support team. Once deleted, we remove your personal information from active systems but may retain transaction records as required by law for a retention period. If you dispute a transaction, we retain the related data until the dispute is resolved.
You have the right to request a copy of all data we hold about you. Contact our support team with this request, and we will compile and send your data within a reasonable timeframe. You also have the right to request correction of inaccurate data.
Contact and Support
If you have privacy questions about oris, contact our support team via live chat, email, or phone during business hours. We serve users across Jakarta, Surabaya, Bandung, Medan, and other supported regions. Our team can explain how your specific data is used and answer questions about your rights.
If you believe we have misused your data or violated this policy, you can file a complaint with our support team. We will investigate and respond within a reasonable timeframe. If you are unsatisfied with our response, you have the right to escalate your complaint to relevant data-protection authorities in your jurisdiction.
Our data commitments
- Encrypted storage of all personal information on oris
- No sale of data to third parties or advertisers
- Transparent disclosure of how data is used
- Your right to access, correct, and delete data
Limitations
- We must retain transaction data to comply with regulations
- KYC documents must be kept while your account is active
- Our servers may be located outside your jurisdiction
Policy Updates
We update this privacy policy periodically to reflect changes in our practices or regulations. When we make material changes, we will notify you via email or a notice on oris. We encourage you to review this policy regularly to stay informed about how we handle your data.
This privacy policy applies to all users of oris globally. However, if your jurisdiction has specific data-protection laws (such as the EU's GDPR), those laws also apply to your use of oris. In case of conflict, the stronger protection applies.
Summary: Data Protection at oris
We at oris collect your personal information, ID documents, and transaction data to provide gaming services and comply with regulations. We protect this data using encryption, secure servers, and restricted access. We do not sell your data. You have rights to access, correct, and delete your data. Payment processors receive only essential information needed to complete transactions.
Our commitment is transparency and security. If you have questions about what data we collect or how we use it, contact our support team. If you discover a security issue, report it immediately so we can investigate. Your trust is essential to oris, and we take data protection seriously.
This privacy policy is current as of its last update date. We will notify you of any changes. For the most up-to-date version, visit the Privacy Policy page on oris anytime.